Unhappy Bi-Polar Client
How does one deal with a 'bi-polar' client that is VERY disappointed that you didn't take EXACTLY 3" off the front of her hair? She called to reprimand, and never gave me a chance to tell her when to...
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completely baffled as to why someone would post this as their very first post???
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Quote:completely baffled as to why someone would post this as their very first post???Thats what I was thinking.. without even the smallest introduction.. Monique HeijboerAmsterdam - The Netherlands...
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Hey sister... why don't you make an introductory post or at the very least fill in your profile so that we can know who you are. That's kinda how we role around here.
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Sorry... did not mean to piss anyone off! And for the record I DID NOT say she was an ass! She's actually a nice lady that loved her highlight and the 'most' part of her haircut, but went off on how I...
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When we have no frame of reference, it's hard to help. When someone posts what sounds like assumptions about another, and we don't know that you are doing anything other than making assumptions, it's...
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Quote:How does one deal with a 'bi-polar' client that is VERY disappointed that you didn't take EXACTLY 3" off the front of her hair? i think jackysmom was being very straight forward. if you choose...
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Thanks for being understanding, Mary.Is there any particular reason the regular, salon working, hairstylist will not frequent the board? Is it a given?There is a need for this type of board, or I...
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I said I was baffled, not pissed off. I'm not pissed off, or offended. I just thought it was a bit odd that the post didn't start with a brief introduction. I posted that after a few wines one...
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I agree with Mary RC's post although I'm a big advocate of the pre-post introduction and filling out your EZBoard Profile. Like we don't know who you are, we don't know what you're talking about, it's...
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I'm do not work in a salon either but my advice would be to not call her for a while and let her cool off. When some folks are angry it takes them a while to cool off. I would also send a card or...
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While I'm not opposed to salon professionals here, and I myself used to work in a salon (two, actually), this just typically isn't where they migrate. I know there are sites out there for you guys,...
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i find it inappropriate and in poor taste for a layperson to "diagnose" someone with or refer to someone as having a psychiatric condition...it is offensive because it a) it's very dismissive and b)...
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Im confused.When the client said they wanted 3 inches off the frontwhy didnt you do it?Id be pissed too if I went to pay for a service and didnt get what I asked for.http://www.roshar.com
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I did take 3". I know what three inches is and I showed her and it was agreed. No reason to be pissed if the stylist is willing to work with the client. It's not like I screwed up a color or anything!...
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If you would have explaind all this info in your first postwe would have been able to understand and possibly be more sympathetic. Did you notice my response was given on what little info you...
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Quote:I truly thought this would be a fun and informative place.This is a fun and informative place. It's just that you need to actually communicate with us, not expect us to read your mind or know...
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Roshar.......WOW! Looove your moving avatar!!!!Very clever indeed.Mandy
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Jackysmom,I am a hairstylist with let say some experience I think the first quality of a good Hairstylist is the ability to communicate and listen (the second is skill). It seem you have failed in...
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